Privacy Policy

OnDr Company Limited. (“OnDr”, “Company”, “We”, “Our” or “Us”) is the owner of https://content.ondoctor.com.mm and the OnDr mobile application (the URLs and mobile application together referred to as “Websites” and individually a “Website”). The terms ‘You’ or ‘Your’ refer to You as the user (whether You are a Registered User, Unregistered user or a Healthcare Professional) of the Website or of the services offered by the Website (“Service”).

OnDr is committed to Your privacy. This privacy policy (“Privacy Policy”) applies to the collection, use, storage, processing, disclosure, and transfer of Your Information (defined below) when You use the Website and/or the Services.


By clicking on the “I accept’ button at the end of the page containing the Terms of Use or by providing us Your Personal Information or by making use of the features provided by the Website, You hereby consent to the collection, storage, processing, disclosure, and transfer of Your Information in accordance with the provisions of this Privacy Policy. You acknowledge that You are providing Your Personal Information out of Your free will.

You have the option not to provide us with the Personal Information sought to be collected. You will also have an option to withdraw Your consent at any point, provided such withdrawal of consent is intimated to us in writing at [email protected]. If You do not provide us with Your Personal Information or if You withdraw the consent at any point in time, We shall have the option not to fulfill the purposes for which the said Personal Information was sought, and we may restrict You from using the Website and Service.


We may update this Privacy Policy from time to time. There is a tab at the end of the Privacy Policy which indicates when the Privacy Policy was last updated. When We update Our Privacy Policy, the next time You visit the Website, the Website will provide a message which will intimate You of the amendments to the Privacy Policy. You will be required to provide Your consent to the amendments before You proceed. If You do not agree to the amendments, please do not use the Website any further.


The information that We collect about You includes Personal Information and Non-Personal Information. Personal Information and Non-Personal Information are collectively referred to as “Information”. Personal Information is data collected that can be used to uniquely identify or contact You. Personal Information for the purposes of this Privacy Policy shall include:

  • Name
  • Birth date
  • Email address
  • Gender
  • Physical, physiological, and Mental health condition
  • Sexual orientation
  • Medical records and history
  • Login ID and password
  • Image information

We may also collect information other than Personal Information from You through the Website when You visit and/or use the Website. Such information may be stored in Our server logs. Such Non-Personal Information would not assist us to identify You personally. Such Non-Personal Information may include:

Your usage details such as time, frequency, duration, and pattern of use, features used, and the amount of storage used,
Master and transaction data and other data stored in Your user account,
Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system, and other visitor details collected in Our log files.


The methods by which We collect Your Information include but are not limited to the following:

  • When You register on Our Website,
  • When You create a profile on Our Website or as part of Services
  • When You provide Your Information to us,
  • When You use the features on Our Website and/or when You use Services,
  • When You access the Website or Services,

By use of cookies (discussed below).


We collect Your Information for various purposes, including the following:

In order to enable You to use the Website and utilize the Services. For instance, You may provide Your health-related information on the Website in order to consult privately with a Healthcare Professional.

  • to respond to Your inquiries;
  • to provide You with information about products and services available on the Website;
  • to personalize Your experience on the Website;
  • to help You address Your problems incurred on the Website, including addressing any technical problems;
  • for proper administering of the Website;
  • to conduct internal reviews and data analysis
  • for the Website (e.g., to determine the number of visitors to specific pages within the Website);
  • to improve the services, content, and advertising on the Website;
  • to protect the integrity of the Website; and
  • to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
  • to conduct analytical studies on various aspects including user behavior, user preferences, etc.
  • to make disclosures as may be required under applicable law.

(above uses collectively referred to as “Purpose(s)”)


The security of Your Personal Information is important to us. We have adopted reasonable security practices and procedures to ensure that the Personal Information (protected health information) collected is secure. You agree that such measures are secured and adequate. We restrict access to Your Personal Information to Our and Our affiliates’ employees, agents, third-party service providers, partners, and agencies who need to know such Personal Information in relation to the Purposes as specified above in this Privacy Policy and provided that such entities agree to abide by this Privacy Policy. While We will endeavor to take all reasonable and appropriate steps to keep secure any information which We hold about You and prevent unauthorized access, You acknowledge that the internet is not 100% secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. We nor any of the HCP on OnDr will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by Us in relation to Your Personal Information.


We may store temporary or permanent ‘cookies’ on Your computer. A cookie is a small piece of data that is sent to Your browser from a web server and stored on Your computer’s hard drive. A cookie cannot read data off Your hard disk or read cookie files created by other sites. Once You close Your browser, the cookie simply terminates. For instance, by setting a cookie on Your browser, You would not have to log in a password more than once, thereby saving time while on the Websites. You can choose whether to accept cookies by changing the settings of Your browser. You can reset Your browser to refuse all cookies or allow Your browser to sho